Annapolis, Maryland
Full-Time
Reports To: Annapolis Branch Manager
Works Directly With: Liff, Walsh & Simmons and Eagle Title Team
SUMMARY:
Liff, Walsh & Simmons and Eagle Title is seeking a professional and friendly receptionist to join our team. The receptionist will serve as the first point of contact for clients, visitors, and employees, providing excellent customer service and administrative support. The ideal candidate will have exceptional communication skills, a friendly disposition, strong organizational abilities and the ability to multitask efficiently.
JOB DUTIES & RESPONSIBILITIES:
- Greet clients, visitors, and employees in a courteous and friendly manner.
- Answer incoming phone calls, provide information, and transfer calls to the appropriate department or person.
- Assist clients with basic inquiries and provide accurate information about law firm, title services.
- Schedule and manage appointments, meetings, and conference rooms, ensuring availability and coordinating with staff members.
- Maintain a clean and organized reception area, ensuring a professional and welcoming environment.
- Manage incoming and outgoing mail, packages, and deliveries.
- Assist with basic administrative tasks, such as filing, photocopying, and data entry.
- Manage office supplies inventory and place orders as needed.
- Collaborate with other administrative staff to ensure efficient office operations.
- Maintain confidentiality and handle sensitive information with integrity.
ESSENTIAL REQUIREMENTS:
- Being Proactive: Enjoy thinking one step ahead for the people you work for, solving needs before they even arise in their minds.
- Truly loving the details. Believing that no detail is trivial and thrive on feedback to hone skills that allow you to contribute to the company vision.
- Skilled at Prioritization & Multi-tasking: Spending your time ensuring each client has an exceptional experience.
- Coordinating Schedules & Conference Rooms: Assisting in the daily schedule of conference room logistics.
SKILLS & QUALIFICATIONS:
- High school diploma or equivalent; additional certification in office administration is a plus.
- Proven experience as a receptionist or in a similar customer service role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Strong time management skills.
- Proficient in using office equipment, such as phone systems, copiers, and computer software (e.g., MS Office).
- Professional appearance and demeanor.
- Ability to work well independently as well as part of a team.
- Strong attention to detail and problem-solving skills.
- Ability to handle a high volume of calls and visitors in a fast-paced environment.
This is a terrific opportunity to join a culture orientated growth company. The Receptionist is a full-time position with competitive benefits. Interested candidates should email their resume here.
Eagle Title is an Equal Opportunity Employer and encourages all applications.