Settlement Officer
Full-Time
All Locations: Baltimore, MD
Reports To: Towson Branch Manager
Works Directly With: Branch Team, Director of Post-Closing & Underwriting
SUMMARY:
Are you a driven self-starter? Eagle Title, an award-winning title company, is seeking a dynamic Settlement Officer in Baltimore to fuel revenue growth and deliver exceptional client experiences. At Eagle Title, we’re redefining the real estate transaction process through innovation and a client-first mindset. As a Settlement Officer, you’ll facilitate smooth closings while playing a key role in expanding our client base. This position blends sales and settlement responsibilities: generating new business, strengthening relationships with real estate professionals, and contributing to our continued growth.
RESPONSIBILITIES:
- Sales Generation: Proactively pursue new business opportunities by networking with Baltimore-area real estate professionals, lenders, and other industry partners. Identify and act on leads to expand Eagle Title’s presence.
- Client Relationship Management: Build and maintain strong, lasting relationships with agents, brokers, lenders, and clients. Be their trusted resource for all title and settlement needs.
- Closing Facilitation: Coordinate and manage closings efficiently, ensuring a seamless, professional experience. Highlight Eagle Title’s value at every step.
- Customer Experience & Education: Deliver responsive, proactive communication and educate clients on our services to ensure confidence and satisfaction.
- Market Intelligence: Stay current on Baltimore market trends, competitor activities, and industry developments to identify growth opportunities.
- Team Collaboration: Partner with processors and colleagues to ensure accuracy, timeliness, and consistency throughout the settlement process.
- Sales Strategy: Develop a sales activity plan, set measurable goals, and hold yourself accountable to achieving results. Collaborate with the sales team to execute growth initiatives.
REQUIRED SKILLS:
- Strong communication, organizational, and multi-tasking skills.
- Proven ability to build and maintain client relationships.
- Proficiency with IT systems (experience with Qualia preferred).
- 2+ years of sales experience is a plus but not required.
EDUCATION & EXPERIENCE:
- High School Diploma or equivalent (some college preferred).
- Experience in a fast-paced, growth-oriented environment preferred.
COMPENSATION & BENEFITS:
- Commission-based structure with uncapped earning potential.
- Full suite of benefits including:
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA)
- Paid Vacation (PTO)
- Life Insurance & Long-term Disability
- Safe Harbor 401(k)
- Employee Assistance Program (EAP)
This is an outstanding opportunity to join a progressive, team-oriented company in Baltimore experiencing significant growth. If you’re eager to drive sales and deliver top-tier client experiences, we’d love to hear from you.
Eagle Title is an Equal Opportunity Employer and encourages applications from all qualified individuals.